Tag: change management
-
The Story Your Team Is Protecting in This Decision
Most decision debates are not really about data. They are about the story people attach to the decision. A platform change can feel like an admission that a past choice was wrong. An escalation can feel like a loss of control. These hidden narratives shape how people interpret analysis, defend positions, and delay decisions. In… Read More
Written by
-
Emotions as Signal, Not Noise
Leaders often treat frustration, defensiveness, and avoidance as noise to calm down or coach away. That is a mistake. In transformation work, repeated emotional patterns are often operational signals. Frustration usually points to blocked flow, rework, or impossible trade-offs. Defensiveness often reveals exposed accountability, hidden vetoes, or unsafe truth-telling. Avoidance usually shows up where ownership… Read More
Written by
