Tag: decision latency
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Again the Same Decision – The Elevator Button Problem
Someone presses the elevator button even though it is already lit. Then someone else does the same. Transformation teams do this too. They reopen decisions because the system never made the decision feel final. The problem is not impatience. It is missing closure. Read More
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Why Transformation Teams Need a Different Clock
In my kitchen, two clocks never agree. And that is exactly why they work. Companies try to run transformation on the same clock as operations. That is why decisions stall. Transformation needs a different clock. Not to move faster, but to stop reopening the same decision again and again. Read More
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