Tag: escalation SLA
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Veto power without criteria is how slippage is born
The work didn’t slip because the program was complex. It slipped because someone could say “no” without saying why. That’s the silent veto: informal influence overriding formal governance, off-line, without criteria, without accountability, and without a path to resolution. It feels safer than disagreeing in the room. It also manufactures rework. Teams build, then hit… Read More
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