Tag: decision SLA
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The Ocean Liner Problem in Transformation Governance
Regular business governance protects the company for good reasons. It reduces risk, protects margin, and keeps operations stable. But transformation decisions do not behave like normal operational decisions. They are more cross-functional, more time-sensitive, and more likely to create rework when delayed. This is the ocean liner problem: the governance model that is right for… Read More
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Decision Taxonomy and Routing: stop debating where decisions go, start closing them
Most transformation delays are not caused by technology or lack of effort. They are caused by decisions that have no clear route, no defined owner, and no formal record. The same topic resurfaces in different forums, ownership shifts midstream, and delivery teams operate in ambiguity. The Decision Velocity Framework introduces a simple, enforceable structure: classify… Read More
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10 governance principles that remove transformation slippage by design
Transformation doesn’t slip because teams can’t deliver. It slips because decisions don’t close. Unclear ownership, vague guardrails, slow approvals, and informal exceptions quietly push timelines to the right. What looks like “execution risk” is often decision latency disguised as alignment. In this article, I outline 10 governance principles that remove transformation slippage by design: one… Read More
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The AI council problem: monthly meetings create daily workarounds
If your GenAI roadmap depends on a monthly AI council, it’s not a plan—it’s a queue. Customer-facing GenAI fails when approval arrives after build, risk shows up as a stop sign, and every function optimizes its own KPI. Fix it by designing a decision system, not a roadmap. Read More
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