Online sales in Europe -13% in first quarter

Globally, ecommerce revenues have dropped 3 percent in Q1 2022 when compared to a year earlier. That decline was seen in Europe as well (-13 percent). However, online sales in Spain reached a 6 percent year-on-year growth. It’s the only country in Europe where digital revenues grew in this time frame.

The global growth of online sales has been slowing down in previous quarters, as shown in previous research . However, the decline in online revenue is the first recorded decline in the 9-year history of the Salesforce Q1 Shopping Index . The decline forms a stark contrast to the global online revenue growth in Q1 in 2021 of 69 percent. Strong decline in online sales in Europe

According to Salesforce, the decline can be linked to inflation. Consumers have less purchasing power, which leads to a dip in online spending. Global ecommerce revenues have declined 3 percent, while online traffic declined with 2 percentage points. Order volumes were down 12 percent.

When looking at the data for ecommerce in Europe, specifically, online sales had declined even stronger (-13 percent) when compared to the situation a year before. Order volume in the first quarter has declined 17 percent in Q1 this year. This is likely caused by inflation, high fuel costs and the war in Ukraine. ‘This is a signal of a larger consumer behavioral shift.’ “Inflation has caught up with bullish spending, with consumers buying fewer items from fewer retailers”, said Rob Garf at Salesforce. “This likely is not a temporary mindset, but a signal of a larger consumer behavioral shift. To address this, retailers should remove friction between physical and digital channels to attract and retain loyal shoppers.” Online revenues in Spain continue growing

Remarkably, Spanish online sales managed to reach a 6 percent year-on-year growth in Q1 this […]

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