Healthcare has highest number of happy employees, e-commerce & retail has least: Study
Only 25 per cent of those working in e-commerce and retail said they were happy, while 51 per cent of those in healthcare and pharmaceuticals said they were happy. More than half of the Indian workforce or 59 per cent is not happy at work, with e-commerce and retail accounting for the highest number of unhappy people and healthcare & pharmaceuticals having the greatest number of happy people, according to a recent survey of 1,360 employees by consultancy firm House of Cheer.
Only 25 per cent of those working in e-commerce and retail said they were happy, while 51 per cent of those in healthcare and pharmaceuticals said they were happy. Retail and e-ecommerce also has the least number of happy women employees at 11 per cent, while fintech had the least number of happy men at 27 per cent.
“The glaringly low percentage of happy employees in the retail and e-commerce sector can be attributed to the high pressures and expectations from the industry. The need for employees to deliver perfectly and speedily comes from the intense competition among the players in the industry and is permeating the stress levels of the employees,” said the report.
On the other hand, healthcare and pharma, which saw an uptick during the pandemic because of a lower likelihood of layoffs and sector shrinkage and high pay, offers a sense of validation for the purpose and meaning in life for a lot of healthcare employees, along with a high sense of belongingness that they share with their coworkers, the report said.
“On average, those in retail and e-commerce experience greater work interference in their personal lives as compared to employees in the healthcare sector,” according to the report.
Highlighting that workplace happiness significantly impacts employees’ turnover intention as well as organisations’ growth, the study found that it […]
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